Privacy Policy

1. Information you provide

We may receive information you choose to submit through this website, including:

• name, email address and phone number;
• catering or private-event details such as preferred location, date, time, guest count, service style and notes;
• messages or questions sent through website forms;
• information submitted to receive Coffee Chat farm-recovery updates or a verified contribution link; and
• other information you voluntarily provide when contacting Jay’s.

2. Information collected through website use

The website may use basic browser storage or similar technology to remember choices such as the Jay’s location you selected. Our hosting, security and service providers may also receive standard technical information needed to deliver and protect the site, such as IP address, browser type, device information, referring page, timestamps and request logs.

3. How we use information

We use information for purposes related to operating Jay’s and responding to customers, including to:

• respond to catering and private-event requests;
• route customers to the correct Millington or Downtown ordering experience;
• send requested Coffee Chat farm-recovery information or updates;
• answer questions and provide customer service;
• operate, secure, troubleshoot and improve the website; and
• comply with applicable law and protect the rights, safety and property of Jay’s, our customers and others.

4. Online orders and Shift4 / SkyTab

Jay’s uses Shift4 / SkyTab for online ordering intake. When you follow an Order Online link, you leave WeWantJays.com and interact with SkyTab. SkyTab may collect order details, account information and payment information according to its own privacy policy and terms. Jay’s may receive order information needed to prepare, fulfill, support and account for the order, but payment-card entry occurs through the ordering provider.

5. Other service providers and links

We may use third-party services to host the website, process form submissions, manage communications, provide ordering, or support other business functions. Those providers may process information only as needed for the services they provide or as otherwise described in their own terms. The website may also link to third-party sites. Jay’s is not responsible for the privacy practices of a third-party site after you leave WeWantJays.com.

6. Coffee Chat farm-recovery communications

If you submit the farm-recovery form, Jay’s may use the contact information and preferences you provide to send the verified support path, recovery updates or information you specifically requested. Submitting the form does not itself charge you or create a financial pledge.

7. Data retention and security

We retain submitted information for as long as reasonably needed for the purpose it was collected, to maintain business records, resolve requests, and meet legal or operational requirements. We use reasonable administrative and technical measures intended to protect information, but no website or transmission method can be guaranteed to be completely secure.

8. Children’s privacy

This website is intended for a general restaurant audience and is not designed to collect personal information from children under 13. If Jay’s learns that information from a child under 13 was submitted without appropriate authorization, we may take reasonable steps to remove it.

9. Your choices

You may contact Jay’s to ask about personal information you previously submitted through a Jay’s website form, or to request that we stop sending optional communications. Some records may need to be retained for legitimate business, legal, accounting or security purposes.

10. Changes to this policy

We may update this Privacy Policy as the website, ordering tools, communication systems or legal requirements change. The effective date at the top of this page identifies the current version.

11. Contact Jay’s

Questions about this policy or information submitted through the Jay’s website can be directed to:

Jay’s Coffee & Cuisine
4750 Navy Rd, Millington, TN 38053
122 Gayoso Ave, Memphis, TN 38103
901-872-1101
info@jaysmillington.com